Ostal Pau Universite - Sure Hotel Collection by Best Western

Daniela very kindly sorted out the room situation for us when the family room was unavailable at the last minute and provided us with something much better than what we originally booked. She was very polite, spoke brilliant English (sorry - we're still trying to learn French!) and was a fabulous receptionist all round. We then got to our rooms and they were immaculate. Bathrooms were clean and stocked well, beds made beautifully, tea and coffee with a kettle available, good noise insulation... Everything met my expectations. The French really know how to look after people and I would love to stay here again to see more of Pau and other parts of France. Thank you for a lovely stay!

We only stayed for one night but the overall feeling was positive. Good room, good bathroom, nice decoration and comfy beds. Air conditioning worked fine and we could arrive late with a code and a locked with the key. We could also leave early and reception opened also very early so I could settle my bill. Close to the highway to get in and out and there were also supermarkets close by.

For me the standout feature of this hotel was its location. It was easy to access by car, but also had excellent public transport connections to the city via the F bus line. It was close to restaurants, fuel station and a hypermarket.

Free parking on site, convenient location to visit Pau centre. A Turkish restaurant is nearby offering reasonable prices for food.

The staff, they really go out of your way to help you and make things easier for you. Thank you so much! Everything was imaculately clean, the beds are comfy, all in all great value for money!